Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. HOMEPAGE

Apple's new music festival has been hit by a technical glitch

On Tuesday morning, Apple announced the Apple Music Festival. A rebranded version of the old iTunes festival, it's a series of concerts by high-profile artists in London, in September.

The events are all free — would-be festival goers just have to apply for tickets online, via iTunes. However, a technical glitch is currently preventing some users from applying for tickets.

tim cook
Apple CEO Tim Cook speaks at the WSJD Live conference in Laguna Beach, California October 27, 2014. REUTERS/Lucy Nicholson

When they click the "Win Tickets" button, an error message saying that "something has gone awry" appears.

I first encountered the issue this morning, and two of my colleagues — both in different locations — have also experienced it, suggesting it's not an isolated incident. After it briefly began working for me, it is now down again. There are also multiple reports on social media of users encountering the glitch:

Here's how the error message looks:

apple music festival error message
Apple

It's not clear what the cause of the error message is — we've reached out to Apple about it, and will update when they respond. And the issue is not affecting all users. Apple Music has come under some criticism since its launch, due to a number of bugs, including music disappearing from users' iTunes libraries.

This year's Apple Music Festival will feature Pharrell Williams, One Direction, Florence + The Machine, Disclosure, and a number of other unannounced acts. Some people on Twitter are also complaining the length of the festival has been cut from one month to 10 days.

 

Apple London

Jump to

  1. Main content
  2. Search
  3. Account